CID MARTHA E. JONES PEDIATRIC AUDIOLOGY CENTER
Audiology Office Assistant
CID — Central Institute for the Deaf seeks a full-time, year-round audiology office to serve as a customer service representative to patients and provide administrative support to the Audiology Department to ensure effective and efficient clinic operations. The office assistant works collaboratively with CID’s audiologists, finance, and school office staff. The role encompasses medical authorizations, scheduling and billing, medical records and inventory management. The position may assist with CID’s on-site earmold printing process and may assist the audiologists with basic hearing device troubleshooting and minor repairs.
Candidates should ideally have experience working in a medical office and should be proficient in using computers, equipment and other technology including but not limited to:
- Microsoft Office Suite
- 3D Print lab software and equipment
- HearForm or other clinical practice management software
- Remote communication platforms
- Network printers, copiers, faxes
- Phone system
Candidates should be organized, detail-oriented and able to communicate and collaborate effectively with colleagues, patients/families and third-party payors.
A high school diploma or equivalent is required; an associate’s degree or certification in medical billing or medical office management is preferred. Previous customer service experience in a healthcare environment including insurance billing is preferred.
CID provides a competitive hourly rate commensurate with education and experience and a benefits package that includes medical, dental, life insurance, short-term and long-term disability benefits, vision, 403(b) retirement benefits, flexible spending plans for out-of-pocket medical and dependent care, tuition reimbursement and paid holidays, vacation and sick time. The starting hourly rate for this position is $20 per hour.
As a leader in the field for over 110 years, CID is committed to creating a community where the voice of every child, family, employee and professional is heard and respected. We value fairness, tradition, diversity and inclusion, good manners, communication and collaboration and reflective innovation. If you believe in CID’s mission and share in our values, we encourage you to apply using the following link:
https://secure.ipsonline.net/ta/CID.careers?ApplyToJob=788671361
Alternatively, applicants may send a cover letter and resume’ to: Audiology Technician, Human Resources, Central Institute for the Deaf, 825 South Taylor Ave., St. Louis, MO 63110 or e-mail to: cid@cid.edu.
4th-Year Audiology Extern
The CID – Central Institute for the Deaf pediatric audiology program provides a full range of pediatric re/habilitative audiologic services. These include behavioral hearing evaluations, device evaluations (digital hearing aids, cochlear implants and FM systems) and programming, parent counseling and educational outreach. CID audiologists work closely with educators in the CID family center and school addressing the speech, language and hearing needs of children from birth to age 18.
Each year, we seek a fourth-year audiology extern to participate in all aspects of the audiology clinic. These include making and fitting earmolds, selecting and verifying hearing aids, programming and verifying cochlear implants for children, fitting FM systems and planning appropriate auditory training goals. Through observation and guided supervision, the extern helps counsel families about hearing loss, device options and the cochlear implantation process. Stipend available.
Please send cover letter, CV, 3 letters of recommendation and a copy of current academic transcript to Pediatric Audiology Extern, c/o Human Resources, Central Institute for the Deaf, 825 S. Taylor Ave., Saint Louis, Missouri 63110 or email cid@cid.edu. For more information: 314.977.0104
EOE/M/F/D/V
CID is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, ancestry, national origin, citizenship status, age, sexual orientation, disability, veteran status, genetic information and any other factor protected by federal, state or local laws.